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Reviews of recent stays |
Comment on the hotel |
Mr Steven McWilliams
2010-04-11 |
Amari Atrium Bangkok, New Petchburi Road
Hotel a bit further out than we expected however on saying that staff were excellent and ensured a comfortable stay as well as our safey.
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Faramarzi
2010-02-18 |
Amari Atrium Bangkok, New Petchburi Road
Superior rooms should be renovated. i give 2,5 stars to rooms but the lobby was ok, I belive you can get better hotel with that money,
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Jorge Manuel Pinto Ferreira Faustino
2010-02-15 |
Amari Atrium Bangkok, New Petchburi Road
Very good hotel. The room was great (we got an upgrade, so we stayed in a superiror room), the pool and sundeck also good, breakfast very good.
Two only cons: skytrain is far away, so you have to use taxi more often (and, in the rush hours, it can be bad), and staff is not very friendly (except the ladies in the gym/swimminbg pool area)
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Christopher Mar & Soh Lan Lim
2009-10-23 |
Amari Atrium Bangkok, New Petchburi Road
The Amari Atrium is a lovely hotel.The room that we stayed in was large, beautiful and clean. We could not fault the service. Overall, we had a very pleasant stay.
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Laslay Ski
2009-10-15 |
Amari Atrium Bangkok, New Petchburi Road
The best my rating would be 10 out of 10 my previous stay was 8years ago and it has not changed staff and hotel is the best standed I could not fault anything its a hotel that you never want to leave. Lesley & Stephen Ski
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Craig Hammond
2009-07-24 |
Amari Atrium Hotel, New Petchburi Road
I have stayed at the amari atrium 5 times now and never once have i been welcomed back or recognised as a return guest. This is not good customer service skills. I also disagree with your policy of taking a credit card imprint for 3000 baht for the telephone and minibar. You should be able to turn the phone off and empty the minibar or lock it rather than inconvenience the guest - again customer service failure. No efforts were made to my request. The cost is not the problem, it is also you returning the 3000 15 days later when on credit card! appalling. An english lesson can be learned in this case, those staff checking in should simply state \ may I have a credit card for incidentals\ , not mention telephone, minibar straight out. The credit card is a world wide accepted policy on checking in. Cash you return on departure, credit card you keep peoples money for 15 days. I am in the 5 star hotel industry and you can return someones money as fast as you take it. You need to update your customer service practices on a large scale, otherwise you are simply providing rooms and procedures, no fine touches and no customer service in any way. \r\nYour staff at the door are always trying to push tours onto people when simply asked for a taxi. Guests will ask for tours if they want it! They also try to make money for the metered taxis by quoting you the fare costs normally 200 baht higher than the metered cost! always!\r\n\r\nI hope on my 6th visit to you i will be recognised!
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Neerav Shah
2009-07-20 |
Amari Atrium Hotel, New Petchburi Road
The hotel is very nice and modern. the staff is very courteous and helpful. they have free shuttle bus services to many places in bangkok. the concierge especially is wonderful. Enjoyed my stay here.
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Fatima
2009-07-16 |
Amari Atrium Hotel, New Petchburi Road
The hotel was excellent. The only problem we encountered was that we had to request for our room to be cleaned everyday. The hotel is very tidy and the breakfast was excellent. The hotel is not very close to the city and with traffic it can take a long time to get places. Check out was smooth
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Michael
2009-06-30 |
Amari Atrium Hotel, New Petchburi Road
I just like to take this opportunity to thank you for the most memorable time while I was in your lovely country Thailand..I reference to your hotel, I wouldlike to give you this feed back which I have no hesitation to post it any where if it can be used to promote your hotel, I had a great time and especially the kindness of your staff at the front desk .In general I had an excellent time during my stay and I will be back soon just to enjoy the hospitality of your otganisation.
Thank you again for your prompt service..
PS... the communication between your hotel and Sawadee co, assisted me in finalise,booking, and payment so smoothly and without any trouble.
Thank you again...
Michael Lakmas
Sydney
Kha Bhoon Kap
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Adnan Lakmas
2009-06-02 |
Amari Atrium Hotel, New Petchburi Road
I have enjoyed my stay at your hotel and quality service you provided, how ever I am　currently visiting Tokyo and I will return to thailand to visit Pukhet I would like to come back again to your hotel for 2 night 28 & 29 June and I require 2 rooms . would be able to use the same booking discount which I made through Saweede web site if so please reply for the best price for that period of time I will be able to do the booking via the net.
Thanks for your time
Adnan Lakmas
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