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Reviews of recent stays |
Comment on the hotel |
Arthur Schwartz
2008-04-29 until 2008-05-05 |
Banpu
Koh Chang Hotel, White Sand Beach
I stayed at the Banpu for 6 nights. The standard room at the Banpu
was dark but decent, with a limited view of the beach and the water.
Having said that, my experience with some of the staff at the Banpu
was less than professional. Upon check in, I accidently gave the staff
a voucher for a different hotel. I did not discover this until 3 days
later, when I inquired about any possible expenses, and was told my
voucher was not valid. Although I cannot blame my mistake on the person
who checked me in, she apparently did not read the voucher. I could
have given her a piece of paper that said anything, and she probably
would have checked me in. This same woman who checked me in made no
attempt to be friendly. She did not smile, she made limited eye contact,
and when I asked her questions about the room she would responed in
a tone of voice that indicated I should alreday know these answers,
and that she did not want to be bothered. During the daily buffet
breakfast, the staff in the dining area also projected a similar attitude
as this woman who checked me in - they did not want to be bothered.
As for the buffet, compared to other hotel buffets in a similar price
range, the food was substandard, in terms of the taste. Also, if an
item ran out, even 1 or 2 hours before the end of the breakfast period,
it would often not be refilled. And, spoiled fruit at the buffet occurred
on 2 occasions. The hotel had construction going on in the main building
where my room was located. Unlike other hotels on Sawadee, this hotel
did not provide a notice about this. In addition to the noise, there
was at least 1 day when the fumes were so bad I could not stay in
my room during the daytime. Also, the air con unit, located on the
ceiling, leaked water on the floor in the middle of the room. Although
the hotel attempted to fix this, the problem persisted each day. If
you are going to Koh Chang, and will stay on White Sand Beach, my
recommendation is to make a reservation at the Koh Chang Kacha hotel.
It is almost next to the Banpu, and the price range is similar to
the Banpu. I interacted with the Kacha staff several times, and they
were considerably more friendly and professional, compared to the
Banpu. |
kevin mcgurk
2008-04-19 until 2008-04-23 |
Banpu Koh Chang Hotel, White Sand Beach
Stayed for 4 nights i would says its in a good location, some good
resturants and bars if you want are a short walk away. Rooms clean
and very plesent,pool a bonus, the only negative comment would be
that the breakfast was ok but could have been better. I would book
in to this hotel again. |
mark walder
2008-04-16 until 2008-04-20 |
Banpu Koh Chang Hotel, White Sand Beach
This is a very friendly resort and I will certainly stay there again.
However the resort does need some serious refurbishment in order to
make it reasonably comfortable. I stayed in a standard room which
felt very stuffy. The air con unit was rather weak and took quite
some time to bring the room to a reasonable level of coolness. One
of the twin beds sloped from right to left and I felt I was in imminent
danger of rolling onto the floor. The bamboo deck chairs on the balcony
were extremely uncomfortable and really should be replaced. Voices
talking and the sound of the tv from the next room could clearly be
heard in mine, as could the traffic noise from the main road. The
view from the balcony was very disappointing - no sea view as claimed
in the hotel s brochure, merely a roof and tree leaves. On the plus
side the staff cleaned the room efeciently and the bathroom was stocked
with a lovely lemon grass scented shower gel. In the restaurant the
staff were lovely, but rather shy as only the Captain was confident
at speaking English. Her name is Poom and she is excellent, if overworked,
poor girl. However the waiters do need training as to when to clear
tables and also how to make sure that the diners have everything they
need such as condiments. Perhaps the worst aspect of the hotel was
the state of the small swimming pool. Despite the best efforts of
the pool attendant, the water looked green, cloudy and greasy on the
surface. My eyes stang as I used it and went very red afterwards,
suggesting an overuse of chlorine. Perhaps the best solution would
be for the hotel to change to a salt water system. All this said,
I liked the smallness and general quietness of the resort and the
very friendly staff. I will try to stay in the more expensive bungalows
on my next visit and see if this overcomes some of the problems I
have mentioned above. My best memories of the hotel are the view of
the sea from the sun beds and trying to chat in Thai with the charming
restaurant staff. |
Siw Hallme
2008-01-25 until 2008-01-28 |
Banpu Koh Chang Hotel, White Sand Beach
Very good hotel, closed to the beach. |
Tore Palm
2007-10-14 until 2007-10-19 |
Banpu Koh Chang Hotel, White Sand Beach
Nice place with nice staff and the food whas ok. The bungalow nr 100
whas nice with just 4 meters to the water. |
Ian Goodfellow
2005-10-16 until 2005-10-22 |
Banpu Koh Chang, White Sand Beach
Bungalow was satisfactory, the resort/hotel also pretty good, bungalow
about 20 seconds from the beach! |
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