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Reviews of recent stays |
Comment on the hotel |
Per
2008-01-23 until 2008-01-31 |
Phi
Phi Island Cabana Hotel, Phi Phi Island, Ton Sai Beach
The stay did not start so good - some idiot had left a plate with
pasta in the narrow space under the the bed, so when we entered the
room there was a rat there eating the leftovers. We contacted the
reception and 3 persons immidiately took care of the rat and they
were very helpful so we could change room. After the first insident
we had a perfect stay at the Cabana. The pool area is truly great
and also the surroundings. The location near Lo Dalum and Tonsai Bay
is perfect when travelling with children (our 5 month old daughter),
easy to access the beaches and also the main street with good resturants.
Although the hotel lies near to the main street (only 300 m) the place
is very quiet. The only disturbance is the construction of the new
pier 150 m away, but it did not bother us even though we had the room
closest to the pier. Summary: We will definitely return to the Cabana
next time we visit Phi Phi Don. |
Berggren
2008-01-23 until 2008-01-25 |
Phi Phi Island Cabana Hotel, Phi Phi Island, Ton
Sai Beach
We booked this hotel hoping for- not premium- but a decent standard
but we were so wrong! We stayed in wing 5 for two nights. The hotel?s
furniture is very worn out, but that?s not really the issue. The room
and the whole building looked dirty, accompanied by an unpleasant
smell and dirt on towels and under the bed and bathroom. Sand on the
floor of the shower room too, which was never cleaned off during our
stay. When passing by the gym building we had to take a deep breath
to aviod the stink! The key to the room didn?t work the last night
of our stay and we had to get the staff come with us and help us enter
our room with a special key (ours didn?t work and was not replaced
with a new!) We heard other guests having issues with key too. Breakfast
was a disaster. There was several choices but everything seemed so
unfresh. One could also see broken furniture, garbage, thrown under
the first floors of some of the builidings. Once I saw some of the
hotel?s cleaning staff watcing TV having lunch break IN one of the
guest rooms! Staff looks very unmotivated (apart from front desk,
seems like this hotel has internal issues. Hovever they have good
customer inflow (it is the only big hotel on this side of Phi Phi).
Room and service standard need to improve enormously befre justifying
the rates they charge. Definitely overpriced and overrated. It is
a pity - the hotel has great location - we had an awsome bay view
from the balcony. This, together with the service-minded front desk
staff were the only positive assets of this hotel. I would not stay
here again unless really major changes happen within hotel facilities
and services. |
Dena DaSilva
2008-01-23 until 2008-01-24 |
Phi Phi Island Cabana Hotel, Phi Phi Island, Ton
Sai Beach
Great location, right where ferry drops you off. Beautiful pool and
decent rooms. Nothing spectacular about it...but the view. Service
however was not so great. i.e. not in line with what you PAY to stay
here. |
Brison
2008-01-17 until 2008-01-21 |
Phi Phi Island Cabana Hotel, Phi Phi Island, Ton
Sai Beach
Overall, it was a nice hotel with an excellent location and view on
the island. However, it was the most expensive hotel in our trip,
but the least fancy or luxirious one. The delux rooms are quite small
and the bathroom is very small, the sheets had stains on them, as
well as some of the towels.The pool is great, and the wonderfull view
(we had a pool view room) are pro s. Breakfast was satisfying (even
though the coffee was terrible). Don t take rooms that face the peer,
there is a construction noise from there and also the awfull singer
of the hotel will not aloow you to sleep tight, as she sings in full
volum some international hits with bad taste...To cut a long story
short - we had great time in Phi Phi, but the hotel is over prices
comparing to other hotels we stayed in Thailand. On the other hand,
they said it before me: location, location, location.... |
Mr Lee Watson
2008-01-04 until 2008-01-07 |
Phi Phi Island Cabana Hotel, Phi Phi Island, Ton
Sai Beach
Firstly the hotels look great nice pool area and the rooms are faultless.
But the breakfast was not that great for the money and 90% for the
staff We're not helpful. Great location. But I would not stay there
again for that money. |
Anna
2007-12-29 until 2008-01-03 |
Phi Phi Island Cabana Hotel, Phi Phi Island, Ton
Sai Beach
Hotel has been re-built since damaged in the Tsunami. Have stayed
here numerous times pre-Tsunami and hotel is looking back to normal
with teh exception of the bungalows which wre not re-built! Rooms
ok - great size but not lavish. Staff friendly. Pool is the highlight
of the hotel and new pool lounges and umbrella s arrived during our
stay. Parts of the hotel have not been cleaned up as yet - very stinky
with rubbish under the gym! Overall would recommend if staying in
Phi Phi. |
raphael
2007-12-28 until 2008-01-02 |
Phi Phi Island Cabana Hotel, Phi Phi Island, Ton
Sai Beach
i stayed at this hotel over new years and the stay was very good the
location is great but the staff dont speak great english this is a
problem if you are paying that much for a room the dinner was also
very good just know that in thai land not always is more better |
Paul Martin
2007-12-28 until 2008-01-02 |
Phi Phi Island Cabana Hotel, Phi Phi Island, Ton
Sai Beach
First impressions were great - a newly built, well presented hotel
at probably the nicest part of the beach. However things started to
go downhill from there. Despite arriving 2 hours after the designated
check in time the room wasn t ready. After waiting a further two hours
the room still wasn t ready so we asked to be transfered to another
room. We had booked a double room and were then shown two twin rooms
which were not suitable. At this point the baggage handler started
cursing and throwing our luggage around - this was receptions fault
not ours. After 5 hours we were eventually given a suitable room.
Although a very nice spacious room it had obviously not been cleaned
propery which we thought was a temporary oversight. However apart
from changing the towels and bedlinen the room wasn t cleaned throughout
the 5 day stay. We did bring this to the attention of the staff and
were told that it would be dealt with but it never was. The room also
lacked some of the facilities that it was advertised with - kettle,
hairdryer, drinking glasses, on several occasions we even had to ask
for soap. The lack of cleaning seemed to be a theme throughout the
whole hotel complex and what appears to be a lovely hotel is quite
grubby, stained and generally poorly maintained. This seems to be
an issue that stems from the staff who in the main were unfriendly,
slow, unhelpful and inexperienced. Indeed the majority were on probation
and were more interested in trying to look busy than actually helping
out guests. Breakfast at the hotel was a plus. With a good variety
of food available to suit most tastes. Again the breakfast experience
was spoilt by the lack of cleaning and dirty table cloths. The pool
area was excellent. Great location with spectacular views over the
bay. There was also a nice quiet section of beach which is a bonus
for a busy island like Phi Phi. Price wise the resort was expensive
for Thailand at over 6000 bahts per night (peak rates). At this cost
you would expect a high standard of factilities backed up with a high
standard of service. Compared with the various other accomadation
we have stayed in throughout Thailand the facilities are good, the
location excellent but the whole experience was spoilt by poor staff
and a poorly maintained complex. Overall overpriced and not somewhere
we would consider going back to unless the staff have a real change
in attitude. |
Yair
2007-12-13 until 2007-12-16 |
Phi Phi Island Cabana Hotel, Phi Phi Island, Ton
Sai Beach
The hotel seems very impressive, but there was a very strong smell
of sewage in some areas of the hotel, including the dining room where
breakfast is served. This horrible smell was there most of the day,
and every day. The shower door had some problems of getting open and
closed. The stuff at the reception has a very basic English. The sea
view of some of the rooms is beautiful. |
Jeremy White
2007-12-01 until 2007-12-04 |
Phi Phi Island Cabana Hotel, Phi Phi Island, Ton
Sai Beach
A short stumble from the pier this hotel totally lived up to high
expectations. Phi Phi is alot of fun and this hotel allows you to
recover in style. Great pool area..:o) |
