Pavilion Queen's Bay - Hotel Reviews

I stayed in the Pavilion 8 years ago when the hotel was only 2 years open. My comments from my last stay are more directed at the work that needs to be done on the outside of the building itself and to tidy up the facility s around the pool (more sunbeds needed plus some new ones to replace the broken ones) that are still around the pool. Also the need to clean/repair and paint the outside of the building so as it leaves a good impression of the hotel when you are viewing it from the pool. Constructive Critisism: The rooms are still as good, but the wooden areas need a good coat of varnish. The whole outside look of the hotel needs a good facelift or even a good clean and a coat of paint. Pool area needs to be smartened up with either new sun beds or at least the old ones painted or re-varnished. Really need some new towels for the pool area, every one we got was well worn and the edges frayed. The ambiance inside the hotel is still as good and the relaxation areas on floor 3/4/5 & 6 still have a good feel to them. No real need for the pool table or football table on the the floor. To me the difference from my 1st stay to this one is that the outside of the hotel in particular looks very tired and takes away from the rest of the experience in staying in the hotel and is really taking the standard of the hotel down to 3/3.5 instead of 4 or more. The 3 tier pool is still one of the best of any hotel that I have ever stayed in, and when you forget of what the outside of the hotel looks like and look into the inside of the hotel from the pool, it is really a shame, as I find the Pavilion a really good hotel to stay in. It looks even better at night when the lights are on and look from the same view. The staff on both of my visits have been really good. From the room cleaning staff, the service staff for breakfast and the reception staff, I found there understanding of English very good and especially the staff at breakfast who remembered little requests from the 1st day that we asked for and never ever had to ask again for the same thing again, it was always asked if we still required what we asked for the 1st day. It may have been a minor item, but it is a good sign of staff training that the people remembered. All in all I would have no problems with staying at the Pavilion again, but I just hope that this hotel is not allowed to be let go and looses custom for the sake of its cosmetic appearances. As we all 1st impressions always stay in peoples minds, but the view of the outside of the building takes away a lot of the charm that the hotel has.

S C Nielsen (DK) We stayed on 5th floor in a deluxe room, which were very nice but the inventory was a bit worn. The staff ware very friendly and the breakfast were excellent. Restaurant/spa/fitness not tried. Noise from nearby new hotel under construction, not disturbing for us. And the view over the ocean and of causes the sunset was very wonderful. We can recommend Queen’s Bay. If we are going back to Krabi, we would like to stay at Queen’s Bay.

Very nice room and balkon(de luxe room)with a beautiful view to the bay and the islands. The room has not been maintained for a long time. The hairdryer started of it self, the outlet from the wash-tub was broken. Small problems, but when you pay THBT 5.850 pro night for the room, you expect a good quality. The staff was very friendly and the swimmingpool top-class. The food by the pool is very expensive. we payed for 2 salad and 4 water THBT 882. For that money you can get double in the restaurant close to the hotel. My konklusion is: The hotel is too expensive for the standard compared with other hotels in Thailand. I would not stay there again.

absolutly not worth the rate they take for this hotel,have been on many simular hotels/resorts in thailand that was heaven compared with this.