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Reviews of recent stays |
Comment on the hotel |
Dragos Condrea
2007-10-22 until 2007-10-24 |
Tonsai
Bay Resort, Ao Nang, Tonsai Bay
Clean rooms with airco and warm water. Nice exotic environment. Things
to be aware of: the only way to reach the resort is by boat from Ao
Nang (but you were looking for a quiet, isolated place, weren t you?)
electricity is not available from 9AM to 5PM. (every day) Definetely
worth the price. |
Laura
2007-03-25 until 2007-03-28 |
Tonsai Bay Resort, Ao Nang, Tonsai Bay
Sadly we were disappointed with this resort. The rooms did not get
cleaned very well and the bathroom was not cleaned at all while we
were there. Small things which make your stay more comfortable were
also absent such as a bedside lamp for reading although I requested
one several times and a mirror in the bathroom. We originally booked
for just 3 nights but ended up having to stay longer because nowhere
else in the vicinity had any vacancies. The restaurant where breakfast
was served was also dirty with hundreds of flies all over the place.
The breakfast buffet was never covered over and the flies were always
crawling over everything. Most of our family ended up with stomach
upsets which has never happened before to us in Thailand, but then
we have never shared our breakfast with flies before! My advice to
anyone looking for a resort in this area is to go elsewhere. The Tonsai
Bay resort is too expensive for what you get and is probably the worst
mid-range resort we have ever stayed at in Thailand. |
Shelley & Chris.
2007-01-19 until 2007-01-21 |
Tonsai Bay Resort, Ao Nang, Tonsai Bay
We stayed in one of the superior cottages these are well back from
the noisey beachfront bars. The walk to the rooms meant walking along
a short rocky path past a few dirty shacks, of a night time there
is no lighting so take a torch. There was not a traditional Thai feel
to the rooms (whitewash walls, a little clinical). The rooms were
made up each day but the bathroom smelt quite mouldy, air con worked
well tho. I would not bother with the restaurant, there are a lot
of ants on the tables and the breakfast buffet is open to flies (had
breakfast the following day at Railay). We will come back to this
part of Thailand as the scenery and cliffs are magnificent but will
stay in Railay West. |
Aree Chandler
2007-01-08 until 2007-01-10 |
Tonsai Bay Resort, Ao Nang, Tonsai Bay
The Hotelroom were nice. You must know that there are two sides to
Krabi. The Hippie side(Tonsai side) and not hippie side. The location
for us was fine. The breakfast was horrible. Too many flies! Overall,
it was okay but I m not sure, sense I did not do much research..Maybe
a bit expensive for what we recieved. |
Guy Rotberg
2007-01-06 until 2007-01-09 |
Tonsai Bay Resort, Ao Nang, Tonsai Bay
To cut a long story short - we got a really bad service: we reserved
a superior room in advance through sawadee.com, and paid in advance,
but when we arrived it appeared that they gave away all the superior
rooms already and they said that they are already full! only after
long hours of negotiating and after involving the sawadee.com team,
they gave us a standard room. We also heard many people complain that
there isn t hot water (and of course we did not have as well). On
top of all, instead of appologizing for their mistake, they treated
us as if we are the ones to blame and were very unhelpful (especially
the manager of the place who just sat there without doing nothing).
We will definitely not recommend this place!!! |
Roopam Lakhanpal
2006-12-26 until 2006-12-29 |
Tonsai Bay Resort, Ao Nang, Tonsai Bay
This place is truely exotic and rustic. The only approach here is
by boat and hence best suited to backpackers. Do not even try to travel
heavy unless you want a broken back. The Hotel is very basic and the
staff does not understand English at all so try some dumb charades...
trust me it works ! |
Alan and Krista, Canada
2006-12-19 until 2006-12-21 |
Tonsai Bay Resort, Ao Nang, Tonsai Bay
My husband and I arrived here on our honeymoon with the intention
of staying for 8 days... and we couldn t leave fast enough. We left
after a day very disappointed. From them dumping us off the crowded
boat on the far end of the muddy beach with our bags, to not getting
the king room we booked but a room with two beds, one unmade and dirty,
to the electricity going out all night, (which is so fine and expected)
it kept setting off every light and the doorbell, it was not what
we were led to believe. Simple and rustic and beautiful was expected.
Disorganized, VERY overpriced and misrepresented on the website was
not. The main disappointment for us...there is NO BEACH. When it is
not muddy with low tide (cool, fine, we get that) it is overrun with
boats and gear and groups of people organizing and shouting for their
trips. This resort is a BASE CAMP basically. There is no swimming
and no chilling with a book on the beach. So as long as you know that
you won t be surprised. The night life is great...the place livens
up as the climbers come back after their trips so that was fun. But
not a slice of paradise to relax on. |
Tommy Hall
2006-11-16 until 2006-12-04 |
Tonsai Bay Resort, Ao Nang, Tonsai Bay
Background - we (6 guests from 30 to 80 years of age with extensive
travel experience) had booked three bungalows for three weeks at Tonsai
Bay Resort in Krabi. Here we would like to share our experiences with
other coming guest. This is why we don t think it s was no value for
money: Over all: :-( Safety/Security::-( Room service: :-( Restaurant
staff: :-) + :-) - First week NO hot water in shower even though we
talked to management every day. - We had to beg/ask for toilet paper
when we needed refill. Not done default by the cleaning staff. - Power
failure every day. - No functioning air-conditions in one of the bungalows
just only a fan. - The TV set was half in order in one bungalow, not
working in another (totally dead) and in the third three channels
but a dead remote control. - No and odd number of drinking glasses.
- Only one bungalow had a lamp by the bed (I.e. as in brochure). -
After the first day a plastic chair on terrace was stolen - It took
more than a week to get a replacement. - No introduction when we arrived
Nor one page summary in bungalow with info like breakfast hours, safety
boxes, security- & safety info, how to get medical attention if required.
This is what can be expected at every hotel. - No free bottles of
drinking water in refrigerator as stated in brochure - Only 4 hangers
in the wardrobes - for 2 guests and 3 weeks, just imagine! - Only
half of the lamps in order on the path from beach to bungalow. I.e.
completely dark and quite dangerous at evening. - No help/assistance/support
received in one emergency situation when called for a doctor. One
guest in coma. I found help by happening, a doctor from Italy was
over hearing the conversation. But Tonsai was not able to give any
support or advice. A serious thing was when we start to realize that
things where missing. Small coins/change, stamps, candies, cosmetics,
etc. Also that someone was going through personal belongings. One
day a passport was lying on the desk. The passport was stored in a
closed suitcase. The absolutely most serious thing was that someone
from the cleaning staff (as they where the only with key access according
to the manager) took my wife s wedding ring - unforgivable. This behavior
is connected to bad luck so I assume the thief will be punished. We
took this up with the management and I thought it was a little bit
odd (unusual) when the manager, house keeper and 3 cleaning ladies
came to my bungalow and I was the one to take up a discussion with
people not understanding English. Of course, this is not how to solve
this type of issue - assuming the guests taking up the (for all concerned)
embarrassing discussion. Our understanding (as manager informed us)
is that this type of problem was not something new - it had happen
before. Manager had discussed this, our loss, with the board of directors
and suggested safety boxes to be installed, I.e. information to no
use for us. After the first week I was talking to the manager and
informed him that all of us taken decision to move to another resort.
Within the hour of that discussion the shower, t-paper and cleaning
(?) was fixed!? Although we had those mentioned things in mind all
of us will give a huge amount of credit to the staff in the restaurant.
And we mean ALL of them, they shown an extra-ordinary service mind.
Cook and his staff was definitely something that added other values
to the weeks. One thing to remember is that they took a very active
part in arranging a birthday party for our grandma we thank them for
that. This is in short what we would like to share with other Tonsai
Bay Resort potential guests. Last but not least! Nobody, travel agencies,
internet or brochure did mention the tide. Just look at the pictures
and you understand. No-one can imagine how it could look like and
the consequences when the water is gone. This is also something to
be informed about before making the booking. |
Sebastiano
2006-11-11 until 2006-11-13 |
Tonsai Bay Resort, Ao Nang, Tonsai Bay
Our stay was good in Tonsay bay Resort we just realized that there
had a lot of mosquito but even so we didnt have any problem for it.
The beach was nice just we needed to be carefully of stones on the
beach. |
Catherine Randle
2005-12-31 until 2006-01-03 |
Tonsai Bay Resort, Ao Nang, Tonsai Bay
the bungalow was lovely and the staff was VERY nice. we were in a
superior cottage. the shower was fine but it didn t get as hot as
i wanted it to, although it never ran out. it sat under one of the
many rock formations used for climbing so it didn t get too much sun
on the balcony and i got a lot of mosquito bites. tonsai was very
relaxed and the food was good and inexpensive. although there are
other beaches nicer for swimming. |
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