Vorakul Hongsevanich
2008-02-29 until 2008-03-01 |
Fairtex
Sports Club & Hotel, North Pattaya
The service at Hotel s reception is unacceptable. She did not have
service mind at all. When I arrive there the reception said that she
did not have my booking data then she cannot open room for me. Even
I show her a voucher she said that I book with agency I did not book
with Fairtex then she cannot take responsibility. And she never show
her attitude or service mind at all to help solve customer s problem.
It s seem like my fault that I book with agency not booking directly
with Fairtex. I try to contact Sawasdee but it s 10 pm already then
I cannot get help from Sawasdee. I have to ask for her manager number
and dial from my own mobile phone to contact her manager. After this
the problem can be solved. |
