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Reviews of recent stays |
Comment on the hotel |
helen daunt
2006-10-12 until 2006-10-17 |
Hard
Rock Hotel, Pattaya Beach Road
an all-round great hotel. i couldnt recommend it highly enough. staff
were superb. it had a fantastic kids club. prices were great. food
was great too. my only diasapointment was having to put my children
to sleep under a giant mural of michael jackson! |
Peter Lyons
2006-01-02 until 2006-01-03 |
Hard Rock Hotel, Pattaya Beach Road
Enjoyed the stay and the facilities are excellent too. Unfortunately
some staff members were less than helpful. We were told we could have
a free drink whilst waiting for our room which took 45 minutes to
prepare for some reason. on check out the drinks appeared on our bill
and we were told we had to pay as we had them at the wrong bar . No
apologies and a disappointing end to our stay but the pool area and
room were great. |
Roger Geerts
2005-07-31 until 2005-08-05 |
Hard Rock Hotel, Pattaya Beach Road
this hotel is good for family, there is a lot of fun there and the
children will be safe there but too much formality. They don t allow
to bring food or drink from outside to the hotel, the security is
there to keep the eye on you when you carry plastic back to the hotel
that make us uncomfortable, we didn t bring anything inside but the
eyr that they look at you make us like what is this. And my sister
in law come to visit me, she brought me the souvenir things [big plastic
bag] they don t allow her in, they told her to phone my wife by her
mobile to come and meet her at the entrance outside instead of contact
the reseption for her to contact my wife , this is not very kind.
My wife went to tell to the reception the answer is it is not thier
responsibility, the security is not for hotel management. That was
our experience. We went to stay many place in thailand everyplace
is very helpful and kind not like this hotel security and the reception
on that day. The other service is good very fast, team work. But we
don t think we wil go back there to this hotel again. |
Timothy Fowler
2005-05-16 until 2005-05-18 |
Hard Rock Hotel, Pattaya Beach Road
This is lively and fun hotel in a top area of the strip.Excellent
food and very high service standards. Great pool area and facilities.The
staff were very friendly and effecient. Highly recommended |
Thao Le
2005-03-03 until 2005-03-05 |
Hard Rock Hotel, Pattaya Beach Road
First impression was when we arrived at the hotel at 2pm (correct
check in time) we and many others to follow were waiting for our rooms
for an hour. They did not have our rooms pre organised for the guest.
It was quite disappointing as we were quite tired by this time. Then
to top this off, we booked for a non smoking room. It was not available
until another hour so that made it two hours wait, we decided to take
the room in the smoking section due to the long wait we already experienced.
The staff said the room didnt smell, but for people who dont smoke...do
not ever stay in a smoking section! It rigged off cigarette smell.
I could not stand it, and the room next to us were giving off cigarette
smoke as they enjoy their puff in the room. It came through the doors
as we had an interconnecting door betwen our rooms. Despite this,
the staff at the pool bar and restaurants were fantastic. Hospitality
that you would expect from Thai people. You also must experience the
Dinner Buffet. Consisting of fresh delicious seafood that you pick
out and are grilled for you. Many choices of food, the buffet was
a good deal at 400baht. I do recommend this hotel, however, they need
to fix their act on having rooms more organised. Because it isnt acceptable
to make guest wait between 1 to 2 hours. |
Pek Bing Shen & Ee Huat Chuan
2004-09-27 until 2004-09-29 |
Hard Rock Hotel, Pattaya Beach Road
the interior of the entire building seems a little old and dated since
a year ago when i went. Though the rooms are still nice with the gigantic
blown up posters of famous celebrites, the feeling of refreshfulness
and element of surprise seem to be missing. Perhaps even the showcases/
customes at hotel lobby should be changed periodically. |
