Centara Karon Resort Phuket Reviews

Centara Karon Resort Phuket       502/3 Patak Road , Karon Beach,       Muang District, Phuket 83100       Hotel booking

Reviews of recent stays	Comment on the hotel
William Thomson  2007-01-30 until 2007-02-06	Central Karon Beach Resort, Phuket, Karon Beach Please connect to my previous comments regarding 1st night over booking. Sawadee came straight back to me after reading my complaint with a very generous reinbursment.
Emily Weaver  2007-01-12 until 2007-01-14	Central Karon Beach Resort, Phuket, Karon Beach The rooms are nice and clean although we were disappointed with the service we received. The front desk staff were not especially friendly. When we checked in, the room we had requested (1 king bed) was not available. We had to downgrade to a lesser room to get a king size bed. In this room, the electricity kept going out and the balcony door did not lock. The assistance we received to fix these problems was not satisfactory. We would not recommend it. Please also be aware that there is another hotel called Karon Beach Resort that is not the same as our taxi dropped us at the wrong hotel.
Donna Zutz  2006-12-28 until 2007-01-02	Central Karon Beach Resort, Phuket, Karon Beach We arrrived in Phuket and were held up at the International Customs for just over 2 hours...thought for sure the hotel pick-up driver we were expecting would be long gone..but low and behold he had been waiting 3 hours for us..we were throughly impressed! The front end people and the staff at the hotel were more than excellent...from a warm personal greeting/hotel briefing and refreshing welcome drink to the service at the breakfast buffet restaurant. The hotel has just been re-opened after being bought out by Central and is in the process of being upgraded some more....The rooms were clean and adequate but far from luxurious...we felt we paid too much (4400 baht/ngt)for the type of room we had...we are people who do not require luxury just cleanliness..which the room was but for that kind of money we felt is should have been fancier..(we had a huge cockroach living in our room with us who we finally managed to capture and kill on the last night there)I had asked the hotel to deal with it but they did not spray or capture!..after our stay here we went to another hotel around the corner for 2000 baht/ngt and were just as pleased with the room as we were here. We had a direct reservation with this hotel from Dec 21 - Dec 28..so we were there a total of 13 nights..we had to pay for the compulsory New Year Eve Dinner (400 baht/per person)..food was good but the entertainment was disappointing..Polenisian dancers and a magic show...we left after the meal and headed to the beach for the local celebrations...so alot of money to pay for an evenings supper....cheaper costs right at local restaurants. Had a free spa treatment at the hotel...professional and luxurious...but did not re-use...extremely pricy by Thai standards..had our massages at local salons...