Serenity Resort & Residences
14 Moo 5 Viset Rd. Rawai
Muang, Phuket 83130
Hotel
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Reviews of recent stays |
Comment on the hotel |
Joey
2010-05-19 |
Serenity Terraces Resort, Rawai Beach
Hotel is very clean. Staff is very friendly and always have smiling face. However, the staff do not have enough experience to face the customer request. My experience is there was some noise (high pitch) from the air-conditoner in my room from 2 a.m.,so i request to change to antoher room on next day, but the staff prefer to sent an engineer to fix it,however, the sound come back after the engineer left, then i request to change to another room again, but they said they would ask the engineer to standby during night time instead of changing my room. It seems not reasonable because I don t want to bear the chance to wake up again during night time. They finally change my room but I need to request 3 times and wait for 4 hours. Except for this, everything is good, especially, the breakfast is excellent.
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Chow Ching Yi Tina
2010-05-19 |
Serenity Terraces Resort, Rawai Beach
We really enjoyed with your Penhouse during the 3days! Although you do not have the BBQ in room or on the bridge service, but in return you provide us some snacks which are so tasty during tea time to the room, and we think this is very considerate! In addition, we also tried your spa service and we enjoy that so much! Wish we will be back to you very soon!
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Herizal Fitri bin Abdul Rahman
2010-02-23 |
Outrigger Serenity Terraces Resort, Rawai Beach
The resort was simply fantastic for the price I paid! It s a 2 bedroom villa and it s comparable to the resorts at Bang Tao. Staff was very friendly and helpful even though we requested for slightly earlier than usual breakfast due to our early golfing session. In fact, this will be the resort I ll stay on my next trip to Phuket.
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