Chaweng Resort Reviews

Chaweng Resort       18/1 Moo 3, T. Bophut       Koh Samui, Suratthani 84320       Hotel booking

Reviews of recent stays	Comment on the hotel
Allan & Rosemary Walden  2007-02-26 until 2007-03-09	Chaweng Resort, Chaweng Beach We stayed in this resort 3 years ago & were very disappointed with our recent visit. The general upkeep of the resort in the interim period has been very poor. A couple of examples follow- 1) The pool jacuzzi did not work & an open hole with electrical wires was exposed 2) The patio rail of our bungalow had been removed leaving reinforcing metal exposed & potentially dangerous. 3) The retaining wall on the beachside looked as if it had been damaged by the sea. Lumps of rubble with sharp remained on the beach. On arrival we were sorry to see that the reception was dirty & flower arrangements had died but not removed. Dead petals littered the floor. Daily cleaning of the accommodation was scant. On the positive side the breakfasts were good & varied & the restaurant staff very friendly & helpful. Like wise the housekeeping staff. It seems as if the training & general management & oversight of the resort is lacking. What makes the resort worth staying at is the beach & proximity to the town & all it has to offer. By choice we would not stay here again.
Kovแcs Attila  2007-02-21 until 2007-02-28	Chaweng Resort, Chaweng Beach It was all in all a a very positive stay. We liked the beach a lot, the breakfast was excellent and the bungalow suitable. The crew at reception and leaning ladies were most helpful and kind. The garden was beautiful and though it seemed a great task - kept very well by the gardeners. It must be hard to attend such a huge and thick greenery:) The location is perfect. However, let me have some remarks that maybe do not inquire so much financial efforts but would higly increase the comfort of an European traveller. We realize that for such a money we won t get new, but.... We haven t had hot water in our bungalow even when - according to the sign-we kept the A/C on... I would heve been a little bit happier if the inner white walls of our bungalow weren t marked with dirt stains and the curtain of the bed wasn t torn, but let s say- mended:) We could have also imagined that the reception building is kept a bit more clean as it is the first impression a traveler gets and the bungalows are much better tended, but that turns out only later if one gets till there. I realize that it is hard to keep the dust away in the dry season and because of lack of rain dirt is in the air especially on the street front, but it would higly increase the trust of the newcomer. One more thing: the flooring of stairs at the garden showers must be repared!!! It s hard to step on under the shower on such a rough surface!!! Anyway, if we go next time, we ll choose you again:) I ve seen some nice beaches in my life but yours could be the most beautiful, BUT clean it of plastics, bottles other mess and cigarette ends, beacuse other beaches are much better at that!!! I know it is not only your responsibility but the joint effort of all the hotels on the beach, but it would pay back it soon:) Best regards, Attila & Eszter from Hungary
guerin  2006-08-07 until 2006-08-26	Chaweng Resort, Chaweng Beach We passed a very good holidays in coco villas, all peoples are very pretty and the organisation is very good thank you
Martin Tuttlebee  2006-06-25 until 2006-06-26	Chaweng Resort, Chaweng Beach Decent enough bungalows for the price but bring plenty of insect repellant.
John  2006-06-09 until 2006-06-17	Chaweng Resort, Chaweng Beach Chaweng Resort was a pleasant stay, however in need of maintenance to bring it up to good quality standards. The remodel that was being done while we stayed there was ongoing and noisy all the time, especially at breakfast. The resort should have notified the guests as a courtesy. The breakfast was nice, but the morning staff lacked smiles on their faces. The dining room lacked atmosphere, music would have helped the mood.The umbrellas were in poor shape and should be replaced as the poles were rusted off and only a meter or so in height. The Bungalow was nice, private, but lacked maintenance to bring it up to standards of a Quality resort. The curtains were old and barely covered the window area, the door to the bathroom dragged the floor, the shower had black mold visible and the windows were not able to close completly letting cool air out. On a scale of one to ten. Chaweng Resort would recieve a six in my opinion.
khalifah al sabah  2006-04-20 until 2006-04-24	Chaweng Resort, Chaweng Beach 10TH TIME IN THAILAND (MAINLAND AND ISLANDS) AND 2ND TIME IN KOH SAMUI. I STARTED WRITING BUT IT BECAME TWO PAGES SO I VE DECIDED TO SUMMARIZE. 1. CHECK IN. FAIRLY EASY AND THEY ACCEPTED THE VOUCHER. BUT NOT THE USUAL PLEASANT RECEPTION. 2. WE BOOKED 3 ROOMS. 2 DELUXE GARDEN VIEW AND 1 GARDEN SUITE. WOULD NOT RECOMMEND THE GARDEN SUITE, ALTHOUGH IT LOOKS GREAT WHEN YOU FIRST ENTER. IT S A DUPLEX (AIRCONDITIONED ONLY IN THE BEDROOM ON THE 2ND FLOOR) OTHER AREAS ARE COOLED BY CEILING FANS (WITH THE HEAT AND THE HUMIDITY, YOU CAN HARDLY USE ANY OF THE FANNED ROOMS). BALCONY OF BEDROOM IS LOCKED ALTHOUGH THEY HAVE SUNBEDS THERE. RECEPTION REFUSED TO OPEN. BATHROOM NEAR BEDROOM ON 2ND FLOOR HAS A SHOWER AND TOILET BUT NO SINK, SO IF YOU WANT TO WASH YOUR HANDS OR TEETH YOU VE GOT TO GO DOWNSTAIRS. IT MUST BE THE SEASON AS THEY HAVE SWARMS OF FLIES AT NIGHT AS THEY MANAGED TO ENTER INTO EVERY CRACK INTO THE ROOM EVERY DAY AT SUNSET (EVEN THOUGH WE WERE AWAY TOURING). TOILET LEAKED, SHOWER CLOGGED AND OVERFLOWED. NO ATTEMPT TO FIX. 3. BREAKFAST. NOT MUCH OF A VARIETY. STAFF DID NOT UNDERSTAND ENGLISH EXCEPT ONE PERSON (IF YOU CAN FIND HER). YOU TRY TO EXPLAIN HOW TO MAKE AN OMELETTE;)I WAS TEMPTED TO COOK IT MYSELF 15 MINUTES LATER. 4. CLEANLINESS. THE CLEANING LADIES WERE GREAT & VERY HELPFUL. FASTER SERVICE COULD BE ACHIEVED BY A LITTLE TIPPING AS WELL. 5. GENERAL LOCATION. GREAT. NEAR THE TOWN, NEAR THE BEACH, THE SWIMMING POOL COULD BE BIGGER AND CLEANER, BUT WHO CARES IF YOU HAVE THE SEA. POOL BAR SERVICE NEARLY NON EXISTENT. 5. I LEFT RECEPTION AND GENERAL SERVICES PROVIDED BY THE HOTEL AS LAST. IT WAS A NIGHTMARE. THE RECEPTIONISTS WERE RUDE, UNHELPFUL, AND THE GENERAL SERVICES PROVIDED BY THEM WOULD CONSTITUTE A ZERO STAR HOTEL. THEIR GENERAL RESPONSE TO EVERY THING THAT IS WRONG IN THE ROOM IS NO CAN DO TONIGHT, COME BACK TOMORROW OR IF IT S DAY TIME NO CAN DO NOW, COME BACK TONIGHT AND IF YOU ARGUE, IT S YOU NO POLITE, GO BACK AND THEN IGNORE YOU OR SLAM THE PHONE IF YOU ARE CALLING THEM, AND REFUSE TO ANSWER AGAIN IF YOU ATTEMPT TO CALL AGAIN. I HAD PROBLEMS WITH THE SAFE (WHICH BY THE WAY IS IN THE BATHROOM), FLOOD IN THE BATHROOM, SWARM OF FLIES IN THE ROOMS, STOLEN PLANTS, WHICH WE BOUGHT FROM GARDEN NURSERIES TO BE TAKEN BACK TO OUR COUNTRY, AND SENT ALONG WITH THE PORTER (AND A BIG TIP) TO TAKE TO THE ROOM (WHICH CONVENIENTLY MAGICALLY REAPPEARED 1 HOUR LATER WHEN WE THREATENED TO REPORT), AND THE BEST... THE DAY OF DEPARTURE. INSTEAD OF ORDERING THE ONE MINIVAN FOR ALL 3 ROOMS (6 PERSONS)AS WE REQUESTED, THEY DECIDED WE NEEDED 3 MINIVANS @ 1000 BATT EACH FOR EACH ROOM. WHEN WE EXPLAINED WE NEEDED ONLY 1 (WHICH ACTUALLY CARRIES ABOUT 10 PAX) THEY ARGUED IN THAI, THREW OUR BAGS IN THE STREET, AND SAID THEIR USUAL... NO CAN DO, 3 VAN OR NO VAN AND THEY LEFT. WHEN TRYING TO SEEK ASSISTANCE AT THE RECEPTION, HE ALSO LOOKED AWAY AND SAID NO CAN DO, YOU WANT CAR GO OUTSIDE. VERY UNHELPFUL AND RUDE. THANKFULLY, WE MET THE SECURITY MAN AT THE HOTEL OUTSIDE WHO IS A GEM. AND HE HELPED US FIND 3 TAXIS THAT WE WERE ABLE TO MAKE IT TO THE AIRPORT IN PLENTY OF TIME (AND AL 3 CAME CHEAPER THAN ONE VAN). WOULDN T RECOMMEND THIS HOTEL TO MY WORST ENEMY.THANKFULLY, IT WAS NOT ONLY ME WHO WAS EXPERIENCING ALL THESE PROBLEMS BUT ALSO MY OTHER FRIENDS AND ALSO, 2 OTHER COUPLES WE MET THAT JUST CHECKED IN A DAY BEFORE WE TRAVELLED. SO THAT MEANS I MUST NOT HAVE BEEN IMAGINING THEIR ATTITUDE. THEY TOO MAY BE WRITING THEIR COMMENTS WHEN THEY COME BACK. I FEEL SORRY FOR HOTELS WHO HIRE HELP WITHOUT SUPERVISING THEM. THROUGHOUT OUR STAY, I HAVE NOT SEEN A MANAGER ON DUTY (ALTHOUGH I CONTINUOUSLY ASKED TO SEE THE MANAGER). KOH SAMUI IS A LOVELY ISLAND THAT THRIVES ON TOURISM. I STRONGLY SUGGEST THEY MAKE SOME EFFORT TO RECTIFY THESE PROBLEMS, OTHERWISE TOURISTS WILL FIND OTHER MORE WELCOMING COUNTRIES TO GO TO.
Margaret Marshalll  2006-04-10 until 2006-04-16	Chaweng Resort, Chaweng Beach The bungalows were really good. After booking read all the comments made by others and was slightly apprehensive about the accomodation. However, they were spot on. Yes the towels and sheets were gray, but they were clean and always changed daily. We had three bungalows and although all were different they all had good bathrooms and brilliant beds. The staff were very helpful and always willing to go the extra mile. Would definately recommend it and would return. My only advice would be to go deluxe or above. Think the views alrady given must have been in respect of standard rooms.
Alan Fox  2006-02-11 until 2006-02-13	Chaweng Resort, Chaweng Beach The beachfront villas have excellent location and nice verandah, and the main room is fine: huge canopy bed (though little other furniture, no bedside lights). BUT the bathroom is rather run down and the drains smell a bit. Breakfast is good. Satisfactory for a few days, but not sure I could recommend it given all the competition. Buri Rasa is obviously more expensive, but in a different league altogether. The location is also not ideal, bit of a long slog to the centre (eg Starbucks/Ark bar)(30 mins along the sand)
May Cook  2006-01-08 until 2006-01-13	Chaweng Resort, Chaweng Beach The bungalow was large with a double and single bed and large bathroom. Tea making facilities, fridge and hairdryer were provided which was nice. Clean but interior of bungalow could do with refurbishing. Pool, sunbeds etc good. Good choice for breakfast. Right on beach. Good value for money - I would stay there again.
Stuart Hallissy  2005-12-26 until 2006-01-03	Chaweng Resort, Chaweng Beach Hi All. This was our 2nd stay at Chaweng Resort so we must like it.The decor & ammenities are a bit dated. It is on the best part of the beach & close to any shops that you could require. We had a superior room that has a spa , there was no way that I was going to but my Ass anywhere near it.Staff very freindly. A good place to Holiday.